Heat Pumps / Renewables
We specialize in installing heat pumps and renewable energy solutions for both homes and businesses. Our team is dedicated to providing efficient, sustainable options that reduce energy costs and enhance comfort. With our expertise, you can enjoy the benefits of eco-friendly technology tailored to your specific needs. Trust us to help you make a positive impact on the environment while improving your energy efficiency.
Plumbing, Heating & Electrical
Welcome to our comprehensive plumbing, heating, and electrical services! We are dedicated to delivering reliable solutions tailored to your needs. Whether it's a small repair or a large installation, our skilled professionals are here to ensure your home runs smoothly. Trust us to keep your systems efficient and safe!
Gas/Air-Conditioning
We specialize in providing reliable and efficient services for gas boilers and air conditioning systems. Our team is dedicated to ensuring your home or business stays comfortable year-round, with expert installations, repairs, and maintenance. We prioritize safety and quality in every job, giving you peace of mind and optimal performance from your heating and cooling systems. Trust us to keep your environment comfortable and energy-efficient.
Services
Exceptional Quality & Service Guarenteed
Free Estimates & Advice.
Insurance Reports.
Heating Installation & Repairs.
Boiler Servicing.
Plumbing Maintenance & Repairs.
Energy Efficiency Advice.
Heat pumps & Underfloor Heating.
Emergency Callout.
Powerflushing.
VDI 2035 Heating Water Treament/Testing.
Landlord & Gas Certificates.
Vented & Unvented Hot Water Systems.
Bathrooms.
Air-conditioning.
Water Testing & Filtration Systems
COMPLAINTS POLICY
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The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
On receipt of your complaint the business aims to respond within 5 days.
The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.
In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.
